Frequently Asked Questions

The most common questions we hear about smartfundsusa.com and how the marketplace works.

smartfundsusa.com provides a marketplace service where your loan request is submitted to a network of reputable lenders. Our service is always free — there is never a cost to you for submitting an inquiry. Your lender will have its own rates and fees that will be provided to you before you accept the loan. smartfundsusa.com is not a lender and does not make credit decisions.

New customers may have questions about smartfundsusa.com, which is why we have compiled the most common questions below. If you have a question that is not answered here, we are happy to answer your questions. Just complete the form on the Contact Us page and we will get back to you quickly.

If you have questions regarding a loan inquiry, approval, funded loan, payments or any other question about a particular loan, please contact your lender directly. If you received a loan, you should already have the lender’s contact information. Since we are not the lender, we cannot answer questions about pending or approved loans.

What is a personal loan?

Personal loans might be called different things, but they’re all designed to provide you with temporary financial relief.

Who can qualify for a personal loan?

Most lenders require you to be employed in your current position for approximately 90 days, be at least 18 years old and a US citizen or permanent resident, have an income of approximately $1,000 per month after tax withholdings, and have a valid email address, work phone number and home phone number.

How much can I borrow?

The amount a lender is willing to give you depends on a number of factors, including your state of residence and applicable legal restrictions. Many lenders in our network will loan between $100 and $5,000.

How will I receive the loan money?

Once the lender approves your loan and you accept the loan terms, your loan will be deposited directly in your bank account, usually as soon as the next day.

If I have bankruptcy or bad credit, can I still get a loan?

Personal loans generally are offered for people with good credit, although each lender has its own underwriting policies. An alternative for those with bad credit may be to seek a short-term consumer loan. If we cannot find a lender that can offer you a personal loan for the amount you requested, we will search our network of short term lenders to see if we can find a short-term lender for you.

How long does the process take?

It should only take a few minutes to complete our secure online form. After we receive your information, we immediately start looking for a lender that is willing to work with you. You should have a response from one of our lenders within minutes. Final approval and funding is often done in as little as 24 to 48 hours.

How is my private information protected?

We use industry-recognized security and advanced encryption technology to protect your personal information. Your information is transmitted and stored securely in an encrypted format. Please review our privacy policy for additional details.

What happens if I’m late with a payment?

Each lender has its own late payment policy and fees. Check your loan documents for details or contact your lender directly. Some states may regulate or limit late fees.

What happens if I’m not able to repay my loan?

If you can’t make your loan payments on time, you may be in default of your loan obligations. Late payments and loan defaults may adversely affect your credit and may make it difficult to obtain future personal loans. If you can’t make your payments on time, don’t ignore it! Talk to your lender ahead of time and see what they can do to help you make the best of the situation.

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